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title: GUSA Sullivan Case Study LP
description: GUSA Sullivan Case Study LP
---

![Sullivan-Email](https://rugged.getac.com/hs-fs/hubfs/Sullivan-Email.jpg?width=1200&height=400&name=Sullivan-Email.jpg)

**How Sullivan County Sheriff’s Office Strengthened Reliability, Connectivity and Efficiency with Getac B360** 

See how a fully rugged laptop helped modernize reporting, improve real-time awareness, and support mission-critical workflows across East Tennessee. 

For years, deputies in the Sullivan County Sheriff’s Office relied on smartphones and pen-and-paper reporting that were not built for extreme temperatures, vibration, dust, or modern CAD/RMS requirements. Device failures and limited access to real-time information created operational delays and reduced time spent on patrol.  

To modernize their field operations, the agency deployed the Getac B360 Fully Rugged Laptop. It delivers dependable performance in harsh environments along with seamless connectivity and advanced security. 

**With Getac, deputies now benefit from:** 

- **Enhanced Field Reliability:** Tested against heat, cold, dust, vibration, and drops, making it ideal for rugged Appalachian terrain.
- **Always-On Connectivity:** Integrated 4G LTE and GPS provide uninterrupted access to dispatch data, jail records, and mapping tools.
- **Streamlined Reporting:** Officers complete CAD/RMS updates and incident reports directly from the vehicle, minimizing office trips and improving productivity.
- **Dependable Warranty Support:** Getac’s industry-leading bumper-to-bumper coverage minimizes downtime and keeps devices mission ready.

**The results:** 

Greater efficiency, stronger situational awareness, and a future-ready law enforcement technology foundation. 

Fill out the form to download the complete case study. A copy will also be sent directly to your email. 

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